August 12, 2009

MS Word is dead, long live MS Word

Exari CTO Justin Lipton recently wrote about the potential demise of MS Word on the CIO blog after reading this article. In case you missed it, we are reposting it here.

Sure Word is bloated and many of the features are difficult to use or are never used, but it's hard to be beat for producing ad-hoc documents.

The article argues that where collaboration is required, web based authoring tools such as wikis and deal rooms provide much better solutions.But there's a part of the argument missing that applies as much to a wiki as it does to any unstructured document.

Most documents that contains useful information should be able to be separated into a data payload component, a text component and a style component.The data component consists of the dates, amounts, milestones, names, places, conditions, exceptions, etc that the document relates to. This is the key to tracking, reporting and analyzing a document.

The text is the specific wording that goes around the data - this generally requires a human to completely understand the meaning.

Finally, the style is the way the document looks.

XML based document assembly/automation technologies allow for a distinct separation of these three facets. There's really no excuse with the technologies available today to be writing commonly used documents from scratch or cutting and pasting from various sources. Important documents should be available as single sourced, marked up templates that require very little effort to produce, are beautifully formatted and are able to be easily analyzed and reported on.





2 comments:

  1. MS Word is actually quite easy to beat for ad-hoc documents. Any editor will do the trick. But what about all the lay-out options? 1) most documents really don't need them(they are only sue because they are there, not because they add any kind of value), and 2)How many ad-hoc documents are actually produced in the enterprise. What documents do not fall into a fairly well defined category like memo, rfp, proposal etc. where most people would be happy with one predefined layout + a few styles to choose from?
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  2. Hi MAC,

    I totally agree that Word's endless layout options are, for the most part, used simply because they are there.

    And, in my experience, it's a real problem. The fact that Word makes it so easy for users to apply manual formatting results in untold hours of lost productivity.

    For example, many of our customers are lawyers who spend lots of time in Word drafting contracts with Legal Numbering (1, 1.1, (a), etc). However, rather than using 'Outline Numbered' styles (which many people aren't aware of), they often edit clause numbering by clicking the Numbering Toolbar button (which applies a standard 'Numbered' style), and end up corrupting their document numbering.

    Life would be far simpler if Word didn't provide so many layout options, not to mention allowing 'correct' and 'incorrect' ways of applying them.
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