- 32 contracts valued at over $34b involved significant overcharges, wasteful spending or mismanagement;
- a $10b contract with Accenture for the US-VISIT border security system was found to rely on out-of-date and ineffective technologies and, even if it worked, might not prove to be very effective; and
- several billion dollars was spent on airport screening and radiation-detection systems that did not work.
- Too much sole-sourcing. By 2005, more than half (55% or $5.5b) of DHS contracts were awarded without full and open competition. By contrast, back in 2003, more than 4 out of 5 DHS contracts followed an open, competitive procurement process. Put another way, uncompetitive contracts grew by over 700% in 3 years.
- Vague requirements. Too often, the DHS would issue RFPs with vague, fluffy, poorly defined requirements. In one example, bidders were told that "We're asking you to come back and tell us how to do our business..."
- Too little training. The department simply didn't have enough trained procurement staff to keep up with the rapidly growing spend.
Einstein said insanity is doing the same thing over and over again and expecting a different result. They never learn anything. It's just crazy... no wonder costs are out of control.